Do I have to pay sales tax?
You only have to pay sales tax if you are located in Texas, the same state as our warehouse location.
I have a question about my charges.
Click the "My Account " link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact firstname.lastname@example.org for further assistance.
I need a copy of my receipt/invoice.
Click the "My Account" link at the top right hand side of our site to print invoices. If you are not a registered customer, please Email Customer Service or call us at 800-474-0854, M-F, 8-5 CST.
When will my credit appear on my account?
Credits usually take 7-10 business days from the time we receive your returned item(s).
When will my credit card be charged?
Your credit card will be charged when your order is placed.